Customer Portal

Our Customer Portal is your one-stop shop for all things gymnastics here at West Coast Gymnasts.

Click the links below to be directed to our Customer Portal or scroll down to read more about how to get started, and what you can do whilst logged into the Portal.

Web Based Online Customer Portal

The Customer Portal is the club's one-stop information tool for all your class bookings, competition information and financials.

​Here's what you can do:
 

  • Enrol In A Class or Camp

  • Request A Make Up Class

  • Book for Holiday Programs

  • Book for Upcoming Events

  • Register for Competitions

  • Read The Latest News & Announcements

  • View and Pay Invoices

  • Make A Purchase via the Point of Sale​

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Customer Portal App Now Available

 

There's now also an app you can download to make things even easier!

Simply download from the app store 

Once you're in, you'll need to enter our organisation name "westcoastgym"

​Then you should be in and able to log in!  It's that simple!

​The app gives you control over your account, you can see your credits and much, much more! ​Download today!
 

​Website:

Helpful links for assistance downloading/installing apps can be found here:

Still stuck on what to do?  Here's our step by step instructions:

 

INSTRUCTIONS FOR HOW TO LOG INTO OUR PARENT PORTAL

 

Current & Former Students / Families:

  1. Go to  www.westcoastgym.org.

  2. Go to CUSTOMER PORTAL button located on the home page or at the bottom of every other page.  This will take you to our Customer Portal. 

  3. Go to CREATE ACCOUNT and enter your email address.

  4. Check the box I PRIVACY POLICYTERMS OF USE, AND COOKIE POLICY

  5. Click IM NOT A ROBOT

  6. Click SEND EMAIL

  7. Check your email for the verification code (copy and paste it back in iClassPro page).  Be sure to check your junk mail as quite often mail servers don't recognise iClass email addresses.

  8. Complete all information. 

  9. Read all Policies and Procedures, Waiver of Liability & Billing Authorization.

  10. Click I ACKNOWLEDGE AND AGREE TO ALL POLICIES.

  11. ADD STUDENT - Complete all information.

  12. Click SAVE STUDENT (Click on "Add another Student" if needed).

  13. Click on CLASSES and use the filters to find the appropriate class.

  14. Once you have chosen a class day/time, click SUBMIT REQUEST.

  • If the class is full, you will only be able to select WAIT LIST.

  • If you wish to TRIAL your child prior to enrolling and paying for their tuition, then select TRIAL.  Selecting TRIAL will not charge your account but you still need to go through the checkout process.

  • If you wish to do a limited program, eg 4 weeks only using a promotional voucher or flyer, select ACTIVE, then choose your start and drop dates.

  1. Click ENROLMENT TYPE and choose either WAIT, TRIAL or ACTIVE.

  2. Click STUDENT and choose your child from the drop down list.

  3. Select your START DATE.

  4. The DROP DATE must be the same date as your start date if you are doing a trial as we only offer 1 trial lesson.

  5. In the ANYTHING ELSE WE NEED TO KNOW box, here is where you can send us a note, voucher codes or advise of anything else.

  6. Click CONTINUE ENROLMENT.

  7. The next screen will summarise your enrolment request. If all details are correct, proceed by clicking ADD TO CART.  This then adds those details to your cart.  Remember, you won't be charged anything if you have selected TRIAL, but we still need you to complete the transaction.

  8. Click PROCEED TO CHECKOUT

  9. Here is where you can add any promotional codes (only valid if paying for a class/program). Not valid for trials.

  10. Click CONTINUE.

  11. Verify all your details and information before clicking COMPLETE TRANSACTION.

  12. Once the club has received your request, an administrator will approve/deny your request and send a confirmation email. Again, please check your junk folder, just in case.
     

Only once you have been approved can a participant enter the gymnastics floor to train.

Welcome to West Coast Gymnasts!  Join us as we keep kids active, engaged and safe all whilst having fun, making friends and learning valuable life skills through the sport of gymnastics.